Privacy Policy

PRISM ENVYX LTD is responsible for personal data collected through this website and its appointment enquiries. Contact: info@prismenvyx.com; +44 7438 189796.

We may collect your name, email, phone number, preferred treatment and date, postcode, appointment address, messages and correspondence. We may also receive technical information through website hosting and external content. Please avoid sharing unnecessary sensitive details.

If you choose to provide allergies, sensitivities or other health-related information needed for treatment suitability, that information may be special-category personal data.

We use information to respond to enquiries, prepare quotes, arrange appointments, provide services, handle complaints and maintain necessary business records. Depending on the activity, the lawful basis may be steps before entering a contract, performance of a contract, legal obligations or legitimate interests in operating our business.

Where special-category information is needed, we must identify an additional lawful condition under UK data protection law, such as explicit consent where appropriate. Consent can be withdrawn where processing depends on it.

Our enquiry form uses FormSubmit (formsubmit.co) to deliver submissions to info@prismenvyx.com. That provider may process submitted information and related technical data. Hosting, email and administration providers may also process information to support our services. We do not sell customer information.

Some providers may process information outside the UK. Where UK data protection law requires safeguards for international transfers, appropriate protections must apply.

We keep enquiries for as long as reasonably necessary to respond and manage follow-up. Booking and financial records may be retained longer where required for tax, accounting, legal or insurance purposes. We delete or anonymise information when it is no longer needed, where practicable.

We take reasonable steps to protect information and restrict access. Internet transmission is not guaranteed completely secure. Do not send payment-card numbers in the enquiry form.

Our website may load external images, video and form services that receive technical information such as your IP address. Any non-essential cookies or similar tracking technologies require appropriate information and consent unless a legal exemption applies. You can manage cookies through your browser.

Depending on the circumstances, you may request access, correction, erasure, restriction, portability or object to processing. You can withdraw consent where applicable. Contact info@prismenvyx.com with requests. You may complain to the Information Commissioner’s Office at ico.org.uk.

We may update this policy when our systems or legal obligations change. Last updated: 13 October 2026.